Senior Manager, Business Operations
Jonathan has over 15 years’ experience in business performance, strategy and management. He brings to the Symmetra team extensive experience in business process re-engineering, embedding technology to make operations scalable, and using data to accelerate business strategy.
Having led multiple transformation programs within the banking and financial services industry, Jonathan has an understanding of driving strategic change within organisations ranging in size from startups to global banks.
Jonathan’s first-hand experience of the benefits that diversity and inclusion brings, both in his role as a team leader and as a functional lead, influenced his joining Symmetra to enhance the team’s ability to drive equity and inclusion both internally and externally.
Prior to joining Symmetra, he has held positions in operations and technology in both funds management and financial advice. Most recently he was the Head of Operations at a company formed following the management buyout of the financial advice division of a global insurance broker. In this role he was responsible for service delivery, streamlining operations to support future growth, and leading the integration of acquired businesses.