In this module, you’ll learn how the nuances of the everyday interactions we have in the workplace, both verbal and non-verbal (although often subtle and small) can leave a big impact on others.

Microaggressions are small and subtle acts of exclusion which we experience, observe and express almost every day, most often without conscious awareness. Over time, these small acts of exclusion add up and can have a significant impact for those receiving them, as well as the people around them.

Learning outcomes

By the end of this module, you will be able to:

• Identify microaggressions and their unintended impact

• Recognise microaggressions to prevent their occurrence

• Handle a microaggression if you experience or witness it

Accessibility

This module contains accessibility features to assist you. These include closed captions, text descriptions and keyboard navigation.