Archives: Courses

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Customer Inclusion

Course overview Diversity and Inclusion have moved from simple compliance to being key indicators of a healthy and competitive organisation. Now, the concept is expanding further. As business dynamics change, companies are engaging with a diverse range of customers and forming partnerships rather than just serving them. Learning Outcomes By the end of this module, …

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Inclusive Hiring

Course overview In todays diverse world, understanding how to hire inclusively is not just a necessity – it is an advantage. This module is designed to equip you with the knowledge and skills to transform your hiring practices. You’ll discover strategies to minimise bias and learn how to create an environment that attracts and retains …

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Unconscious Bias 101

Course overview When did you quickly judge someone you just met, perhaps without realising it? Every organisation aims to attract diverse talent and build high-performing teams. Yet, hidden mental processes can hinder effective collaboration with different people. These processes are unconscious biases – automatic social stereotypes formed without our awareness. The challenge is acknowledging that …

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Expanding Flex Horizons

Course overview Not long ago, working from home was a special perk. Today, 70% of job seekers want flexible work policies, says a report from the International Workplace Group. Flexibility is now a smart business move. With a flexible team and creative ideas, there are many ways to use flexibility for lasting benefits and business …

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Getting Flex-Agile

Course overview Flexible work is now very common, largely due to the COVID-19 pandemic which revolutionised how we work. More than 70% of people want companies to have flexible work policies. For example, Jobs that offer flexible options get 77% more interest from Gen Z. The big question now is not IF we can work …

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The Case for Flexibility

Course overview Several global disruptions have reshaped how organisations involve their people in the execution of their work. In the current environment, organisations must recognise that flexibility is a crucial strategy for enhancing engagement, performance and for attracting and retaining a diverse pool of talent. Learning outcomes By the end of this module, you will …

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Techniques to Leverage Diversity of Thought

Course overview Diversity of Thought (DoT) is widely acknowledged as an innovation driver in today’s business world. However, it’s not quite as simple as just putting diverse thinkers in the same room; it requires a bit more if you want to tap into the value that diversity offers. To do this, we have to begin …

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Respect and Inclusion

Course overview This module empowers you to create a positive workplace environment that values respect and inclusivity. Disrespectful and uncivil behaviour imposes a huge cost on organisations, teams and individuals – both in financial terms as well as health and wellbeing. Everyone has an important role to play in creating a culture that welcomes all …

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Respect at Work (AUS)

Course overview This module provides you with an overview of the Respect at Work Act 2022, sexual harassment laws and appropriate behaviours. It clarifies common myths surrounding sexual harassment and identifies those most at risk in the workplace. Most importantly, we learn how to move become an upstander, providing practical strategies to actively support respect …

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Racial Inclusion

Course overview This module helps you understand the differences between race, ethnicity and nationality and explains how race is shaped by society and linked to power. Through interesting case studies, you will see how racial privilege appears in real life. You will also learn how to spot and handle racial microaggressions at work, making your …

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